HVAC Basics for Non-Technical Professionals

HVAC Basics for Non-Technical Professionals
with ACCA

Want to empower your entire HVAC team – not just the technicians? ACCA's new training program is specifically designed for customer service staff, dispatchers, salespeople, and office personnel. We'll help your team gain a better understanding of HVAC terminology, system types, and how to confidently address customer questions. Investing in this training will lead to improved communication, increased efficiency, and ultimately, happier customers – all contributing to a thriving HVAC business.



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Meet Your Instructor

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Matt Akins

ACCA Instructor

Matt Akins, ACCA manager of HVACR education, has over sixteen years of HVACR experience, including five years as a technical trainer, teaching HVAC curriculum to hundreds of students nationwide. He has managed all aspects of the training process, including designing classes for duct design, refrigeration, and HVAC system diagnostics, editing existing classes, and updating them with current codes and laws.

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