HVAC Basics for Non-Technical Professionals

HVAC Basics for Non-Technical Professionals
with ACCA

Want to empower your entire HVAC team – not just the technicians? ACCA's new training program is specifically designed for customer service staff, dispatchers, salespeople, and office personnel. We'll help your team gain a better understanding of HVAC terminology, system types, and how to confidently address customer questions. Investing in this training will lead to improved communication, increased efficiency, and ultimately, happier customers – all contributing to a thriving HVAC business.



Upcoming Events

HVAC for Non-Technical Professionals

February 19 at 9 AM ET
This specialized class is tailored for HVAC business employees—including customer service staff, dispatchers, salespeople, and office personnel—aiming to enhance their understanding of HVAC terminology, components, system types, and customer inquiries, crucial for delivering exceptional customer service and ensuring business success.
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What You'll Learn:

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    Training Cost

    Non-Member Training Cost
    Bronze Member Training Cost
    Silver Member Training Cost
    Gold Member Training Cost



    Meet Your Instructor

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    Matt Akins

    ACCA Instructor

    Matt Akins, ACCA manager of HVACR education, has over sixteen years of HVACR experience, including five years as a technical trainer, teaching HVAC curriculum to hundreds of students nationwide. He has managed all aspects of the training process, including designing classes for duct design, refrigeration, and HVAC system diagnostics, editing existing classes, and updating them with current codes and laws.

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