ACCA Announces 2017 Service Manager of the Year

October 26, 2017

Arlington, VA  – The Air Conditioning Contractors of America (ACCA) has announced that Chris Gessner of Schaafsma Heating and Cooling Co. in Grand Rapids, MI, was named ACCA’s 2017 Service Manager of the Year.

"It is an honor to be named as ACCA’s Service Manager of the Year,” said Gessner. “Being honored this way is a reflection of the people that we have on our team. It truly is easy to give 100% effort, 100% of the time when you want everyone around you to succeed. That is why I have worked so hard on the programs we have implemented. I do believe that we can achieve all of our goals if we work together."

Paul T. Stalknecht, ACCA President and CEO said, "Once again, we received many excellent nominations for the Service Manager of the Year award. Chris, however, stood out in the nomination process because he proved that he is committed to upholding the quality contracting practices that ACCA members are known for. His efforts to encourage professional development among Schaafsma’s technicians and his commitment to quality training programs are widely recognized by Chris’s colleagues. He is very deserving of this great award.”

Kevin Walsh, President and CEO of Schaafsma Heating and Cooling, said, “I am very proud of the work that Chris does at Schaafsma and was honored to nominate him for ACCA’s Service Manager of the Year award. Chris has developed new programs for our technicians to help them grow and acquire new skills, and he ensures that our installation crews have the latest training available. He is truly dedicated to raising the bar and increasing the professionalism in our industry.”

The Service Manager of the Year award was presented to Chris during ACCA’s Service Leadership forum in New Orleans, LA, which took place October 26-27. Chris was presented with ACCA's American flag that was flown over the United States Capitol Building on June 22, National HVAC Technician Day. The flag was flow by Congressman Markwayne Mullin (OK-2), former President of Mullin Plumbing, Heating and Air.

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For more information, please contact ACCA’s Director of Industry and External Relations, Todd Washam, at or 703-824-8864.

Eric Knaak or Isaac Heating & Air Conditioning, Inc. presents Chris Gessner of Schaafsma Heating and Cooling Co. with the Service Manager of the Year Award


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ACCA is a non-profit association serving more than 60,000 professionals and 4,000 businesses in the indoor environment and energy services community. Our member firms are the nation's most professional contracting businesses, serving residential and commercial customers in every state. With roots stretching back a century, ACCA was incorporated in its present form nearly 50 years ago. Today, ACCA sets the standards for quality comfort systems, provides leading-edge education for contractors and their employees, and fights for the interests of professional contractors throughout the nation. Learn more about ACCA here.