For Homeowners

bigstock-Family-On-Floor-In-Living-room-6143968Your home’s comfort is important to your family. (Your wallet, too.)

You and your family depend on air conditioning, heating, and other indoor environment systems to stay comfortable and safe. But did you know that comfort and energy efficiency go hand in hand? To ensure that you enjoy your home (and save money), you need a relationship with a professional, qualified contractor.

We want to help you find the right contractor because we believe in the importance of energy efficient, quality systems. So we’ve assembled several resources for homeowners here on this page, including videos, articles, and answers to questions we get from homeowners.

What’s a Good Contractor Worth?

Let’s face it: there are too many people out there who call themselves “contractors” but who aren’t true professionals. This makes it harder on homeowners, because you can’t simply trust everyone who says they can service your comfort system.

Truly professional contractors care about your home’s indoor environment system, because they care about your business … and they want your referrals. True professionals offer employee training, provide state of the art safety equipment, ask you questions about your lifestyle needs, and provide options for service,  so you can make the right decision. This short video explains what a good contractor is really worth.

The Right Questions to Ask

Choosing the right contractor means asking the right questions. This short video explains the basic questions you should always ask, and what the answers should be!

Are your technicians NATE certified? NATE certification is the industry’s standard for technician excellence. You should never accept anything less.

Do you offer continuing education to your employees? This industry changes rapidly. Ask the contractor to describe their training program.

Can you provide local references? Get the names of neighbors who have used the company’s services, and then follow up with them.

Do you offer a service agreement plan? Well-maintained equipment runs more efficiently and lasts longer.

Are you properly licensed? Unfortunately, every state, city, or county could have different contractor licensing rules. Ask for proof!

Do you follow the industry standards? Make sure your contractor knows what “Manual J” and “Quality Installation” are, just for a start. Scroll down on this page to find out what these standards are and why they are important to you!

What to Expect from a Professional

Your heating and air conditoning system is a complex mechanical system. Properly installing and maintaining them is not an easy thing to do. It requires education as well as skill. Too often, homeowners feel rushed by “contractors” who prefer to keep the process as mysterious as possible, because it benefits them.

ACCA wants to take the mystery out, and focus the benefit where it belongs … on you! Watch our free video, “A Guide for Home Heating & Air Conditioning Service,” for a full explanation of how to choose the right contractor, and what to expect from a professional contractor when they come to your home.