As a business coach, I hear the same things almost every day . . . "My people just don't care!" "They have no ambition to work," "I can't get anyone to do anything extra," "All they care about is their personal time off," "I think I hired a bunch of whining kids," "These people have absolutely no loyalty," "Some of these folks think they should get paid just for showing up, yet don't want to work," "They just won't do what I ask from them." It seems like a problem that continues to worsen, and it is a concern of every single client over the last fifteen years.
In this session, we will discuss the following:
- How to determine the specific factors that get your employees motivated or demotivated.
- Why it seems employees really don't care.
- Systems and methods that get your employees working as a team.
- Proven methods on how to properly handle problem employees.
- Developing a system that encourages discipline and employee learning and growth.
- Identify attributes in potential leaders.
After completing this session, attendees will have the necessary tools and information to:
- Know what it takes to become a successful leader and/or supervisor.
- Identify attributes in employees that have the potential for growth or leadership.
- Handle employee challenges
- Learn the five reasons that cause employees to not perform at their highest level.
If you have employees, this is a program that you cannot afford to miss.
The Training Source, Inc.
After leaving the Navy and before starting his own business, Besednjak held positions as an electrician, technical support specialist at Sony Business Products, Service Manager for RCA Service Company, Area Manager for GE Consumer Service, then Manager of Service Training and Field Support Operations for GE Appliances globally. While at GE, he received numerous awards for implementing performance improvement programs that saved tens of millions of dollars and improved employee training, customer engagement, and morale. Some of his business processes are still in use at GE today.
Besednjak has a bachelor's degree in marketing and business administration from McKendree University, which he obtained at 40. For the last 27 years, he has worked with thousands of business and service professionals to improve their performance, productivity, and profitability. He presents 30 to 40 business improvement and leadership workshops annually for various businesses, including manufacturers, distributors, retail specialties, nightclubs, home service professionals, and other hospitality providers. An entrepreneur and strategist, Besednjak has started and sold several small businesses that support his customer base. He has also invested and partnered in several start-up ventures changing how businesses operate and market. He was awarded Business Consultant of the Year in 2014 and is one of the highest-rated speakers and coaches in contracting and service businesses. His no-nonsense, real-world, down-to-earth, raw style encourages audiences to pay attention, take immediate action, and make a difference. No one ever leaves his sessions without feeling inspired and motivated.
Besednjak has written numerous articles and has been interviewed in almost every trade publication in the nightclubs, bars, contracting, and home services industry. He has spoken to tens of thousands of business leaders and worked with and assisted various organizations with unique challenges. As a person who loves to help others, he has mentored dozens of individuals and future leaders who have become great success stories in business and life, including raising, as a single dad, his two children, Rocco, who is a medically retired police officer after being injured during a felony pursuit, and now operates Camp Hero, Kentucky, a non-profit that provides nature experiences for wounded first responders and veterans. His daughter, Brianne, holds an executive position with one of the largest insurance companies in the world. Besednjak has devoted much of his life to helping others reach their dreams. He has mentored dozens of individuals and changed the lives of thousands.