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    Heat pump troubleshooting part 1: Defrost cycle diagnostics

    By: Air Conditioning Contractors of America one month ago

    This article originally appeared in The ACHR News. Your phone rings at 7:00 AM in January. The homeowner says their heat pump quit, and the house is freezing. When you pull up, there's ice everywhere on the outdoor unit — a solid block covering the ...

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    Urgent Code Matter: NEC GFCI Exemption for HVAC to Expire

    By: David Bixby 3 months ago

    The National Electrical Code (NEC) has had a Ground-Fault Circuit-Interrupter (GFCI) exemption for outdoor HVAC equipment which will be deleted . Without this exemption, many HVAC systems could shut off for no reason. These nuisance trips will cause ...

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    The hidden profit in your existing customer base

    By: Air Conditioning Contractors of America 4 months ago

    The numbers don’t lie: HVACR contractors are hemorrhaging money through customer churn. Dan Dinsmore, CEO of Overit, delivered a sobering wake-up call during his session, “Turning Up the Heat on Customer Loyalty”, at ACCA 2025 in Austin, Texas, in ...