| National HVACR Service Managers Forum
Presented by ACCA &
The Air Conditioning, Heating & Refrigeration NEWS
October 1 & 2, 2009
Hilton Riverside
New Orleans
Register now!
Thursday, October 1, 2008 |
| 7:00am - 6:00pm |
Registration Center Open |
| 7:00am - 8:00am |
Breakfast in the Sponsor Showcase |
| 8:00am - 9:30am |
Opening General Session
Featuring Bruce Wilkinson on, "Each One Leads One: The Key to Team Success" |
| 9:45am - 11:00am |
Breakout Workshops - Choose One
"Courageous Service Management" or "Hiring & Firing: From Start to Finish"
|
| 11:15am - 12:30pm |
Breakout Workshops - Choose One
"Courageous Service Management" or "Hiring & Firing: From Start to Finish" |
| 12:30pm - 2:00pm |
Roundtable Luncheon
Connect with your peers from all over the country! |
| 2:00pm - 3:15pm |
Breakout Workshops - Choose One
"Creating the Master Team for Lead Generation" or
"The HVAC System's Fine - But My Customers Are Complaining!" or
"Commercial Service Agreements: What Are They Really Worth?"
|
| 3:15pm - 3:45pm |
Break in the Sponsor Showcase |
| 3:45pm - 5:00pm |
Breakout Workshops - Choose One
"Creating the Master Team for Lead Generation" or
"The HVAC System's Fine - But My Customers Are Complaining!" or
"The 2-Faced Service Manager: Managing Both Residential and Commercial Service" |
| 5:00pm - 7:00pm |
Reception in the Sponsor Showcase |
Friday, October 2, 2009 |
| 7:00am - Noon |
Registration Center Open |
| 7:00am - 8:30am |
Breakfast in the Sponsor Showcase
|
| 8:30am - 9:45am |
Breakout Workshops - Choose One
"Communications Excellence & Sales Effectiveness for Technicians" or
"What's Your Idea?" or
"Integrating Energy Services Into Commercial Maintenance Agreements" |
| 10:00am - 11:15am |
Breakout Workshops - Choose One
"Communications Excellence & Sales Effectiveness for Technicians" or
"What's Your Idea?" or
"MIX Group for Service Managers: Can It Work?" |
| 11:30am - 1:00pm |
Kickoff Luncheon
We call it a "kickoff" because we're sending you back to your life and business with new tools and ideas that will change both for the better! Featuring nationally renowned speaker Larry Johnson on "Constructive Confrontation" |
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