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The bestselling NATE Reference Manual is a vital resource for the test, and a handy reference for any contractor's bookshelf. View more about the manual and other NATE training materials at the ACCA Store.

Why NATE certification?
Because your customers want it! 87% of  consumers prefer a certified technician to service their HVAC systems, according to a survey by Decision Analyst for Contracting Business magazine.

NATE gives contractors:

Marketing Edge
Employing NATE-certified technicians, as your customers prefer, helps you set your company above the rest.  Don't forget to show off your NATE certification -- and now, contractor members who employ NATE-certified technicians can add the NATE logo to their online listing at ACCA's website. Update your info at your MyACCA dashboard.

Bottom-Line Advantage
NATE-certified technicians meet the highest standards of HVAC industry knowledge, so it is more likely that they will install and service systems right the first time. A 2006 survey showed that NATE-certified technicians have fewer callbacks than non-certified technicians, produce 30% lower expenses on warranty calls, and have a higher billing efficiency.

Management Edge
Whether you hire NATE-certified technicians or get your current employees certified, you'll know you're getting employees who know what they are doing and are serious about their careers.

The Trained Technician's Advantage

A well-trained technician is a good technician -- few argue with that statement, because technician performance backs it up. 

A concerned contractor asked, "What if I train them and they go to work for someone else?"  A trainer replied, "What if you don't, and they stay?"

A recent review session followed by an open testing session in which both technicians who had walked in off the street and those who had participated in the review session revealed something interesting about tests and the value of training/reviews. There is a quantifiable difference with just a short review session. 

It is not that technicians don't know their job. Most often, they do.  However, like every occupation, there are parts of each job that are done daily, and others monthly, and a few parts that are done only irregularly throughout the year.  The industry-backed NATE-ACE examination tests technicians on what 80% of them need to know 80% of the time in a given year.  A review session "refreshes" any technician's knowledge and gives him an edge when it comes to passing the NATE exam.

There's a 27% difference in the passing scores between technicians who took a review or refresher class and those who did not.